Eucalypso makes beddings with the highest quality resources and the utmost care; they are confident that you will love the feel of your new bedding.
If you are unhappy with your items for any reason, we are happy to accept returns within 30 days of purchase. Returns of unwashed and unused merchandise are refunded in the original method of payment.
Returns of washed or used items will be refunded minus a processing fee of $9.99. Since washed and used items cannot be resold, Eucalypso donates all returns in this condition to Habitat for Humanity. The processing fee covers return shipping, storage, and pickup fees.
How do I return a purchase?
- Please send us an email: firstname.lastname@example.org and we will request the return to the brand for you.
- In the email please include your order number and the reason why you would like to return your purchase.
Returns by Mail
Please allow 10 to 14 business days for your return to process. We will send an email notification once the item(s) have been received and the refund has been initiated. From this date, the full refund amount will appear back in the original account within three to five business days.